REFUND & CANCELLATION POLICY

Sky Mount Technologies ensures our clients to be at the safest position. Hundred per cent customer satisfaction is our motto!

We provide an extensive portfolio for you to view before hiring us for your project so you can see the quality level of our work and be completely comfortable working with us. If you have any questions or reservations, please contact us prior to making a payment for our services. Thank you!


Possible Reasons for cancellation Refund Amount Explanation for Refund Amount
Within 24 Hours-after placing order Up to 90% of the order value We deduct 10% amount because we incur cost for payment gateway and accounts when we return the money.
Within 2-3 Days-after payment/advance payment 50% of the order value Backend/Technical team gets assigned into the jobs after payment confirmation so we deduct 50% amount of payment.
After 3 days from the date of confirmation No Refunds No refunds are possible.
By Mistake I paid extra amount 100% payment will be refunded We will refund your 100% payment after deduct payment gateway transaction’s charges.
“I did not like the design or work” No Refund We strive to understand your concept the website and request you to clearly specify details which you want to project in the website. Also, you can let us know the designs which you prefer. As a part of our service, we revise the design once and do all minor adjustments once based on comprehensive feedback. No refund is possible under the condition that you did not like the design.
“Work Delay” Upto 50% of the order value The mail trail and quickness of response from your end will be evaluated. There is no guarantee of refund here.
“Work Rejection” 0% We are willing to rework till you are satisfied with the work. However since this work is subjective and what looks Ok to you may not look OK to other, no refunds are possible.
” Technical Glitches” 0% No refund Possible in technically cases like domain errors & hosting as they are outside from our area of influence.

Changes

Sky Mount Technologies may at any time, without prior notice under its sole discretion, amend this policy from time to time. You are therefore requested to review this policy periodically. Your continued use of Sky Mount Technologies’s website after any such amendments automatically implies your acceptance of the same thereof.